FAQs

Standard

Do we Sign Non Disclosure Agreement?

Yes we do sign Non Disclosure Agreement. If you don’t want us to disclose the work we do for you in our portfolio or anywhere else, We can sign a NDA to protect your rights.

Where do we host your site while under development?

We host your site on our demo server. It will be on an anonymous url so you can share it to your customers.

Do we sign non-compete?

Yes we do sign non-compete agreement. You can either provide us Non-compete agreement to sign or use our template.

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Do we use any project management system?

Yes, we do user our project management system. But we can also report updates through your project management system.

Can we modify your current website?

Yes, of course we can. Yes, of course we can. Let us discuss what type of modifications you need and we’ll start right away.

Do we offer After-Sales support?

You get free support for 60 days after the completion of your services. You can also get support after 60 days but it would depend on the scope of the support required to assess if it would be charged or not..

Do we provide invoice for payment/transaction?

We do provide an invoice for all of your payments. You can also ask us for any specific format for invoice if required.

How can you pay: Amex, Mastercard, Visa, Paypal?

We use 2checkout for all of your payments and they support all of the above payment modes.

Is it possible to have a specific personal contact or do we have to mail/talk with different persons?

For every project one person will be assigned to you, who will take you through the whole project.

How much you cost for installing the website once the development complete?

Normally it is done free unless there are some specific requirements or configuration needs to be done.

Do we only accept PSD files for HTML conversion?

We highly prefer PSD files but we also accept AI and EPS formats.

Do you have to provide designs for site?

Yes, providing designs are your responsibility, developing It in to WordPress is ours.

How long does it take to have a website developed and launched?

It depends on your design and requirements. We’ll have a chat about what you want and then give an estimate shortly after.

How much does website cost?

It depends on your design and requirements. We’ll have a chat about what you want and then give an estimate shortly after.

What are your payment policies?

Half of the decided payment needs to be deposited in advance and the other half after the completion of project. More flexible terms can be arranged if required.

Do you need us to talk or voice chat before starting project?

A good communication is highly desirable, especially before the start of the project. But if you do want it otherwise, we can communicate through email.